How The Webjockeys handles website, client, and platform data

We may collect information that you provide directly to us when you contact The Webjockeys through our website, WhatsApp, email, phone, or other communication channels.

This information may include your name, email address, phone number, company details, message content, and any other information you choose to share with us.

We use personal information to respond to enquiries, provide services, improve our systems, communicate with clients and prospective clients, and operate our business effectively.

Where WhatsApp messaging is used, information received through the WhatsApp Cloud API may be processed to help us manage conversations, route requests, and provide support or business services.

This may include the operation, support, or improvement of custom software and SaaS platforms developed by The Webjockeys, including platform directions such as AutoMargin, RentTrack, and other workflow, commerce, finance, CRM, and AI-enabled systems.

If you communicate with The Webjockeys through WhatsApp, message metadata and message content may be received through Meta's WhatsApp Business Platform and processed by our systems.

We use this information only for legitimate business purposes such as responding to messages, managing customer communication, and improving operational workflows.

We do not sell your personal information. We may share information with trusted service providers and technology platforms that help us operate our website, communications, and business systems, subject to appropriate confidentiality and security measures.

We may also disclose information where required by law, regulation, legal process, or to protect our rights and legitimate interests.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including compliance, record-keeping, operational, and legal requirements.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration. However, no transmission or storage system can be guaranteed to be completely secure.

Depending on your jurisdiction, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing activities.

To make a privacy-related request, please contact us using the details below.

Our website and systems may use third-party providers such as hosting, email, analytics, messaging, infrastructure, and payment services. These providers may process information on our behalf in accordance with their own terms and privacy practices.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.